Privacy Policy

Artisan Craft Supply

Last Updated: October 23, 2026

Overview

Artisan Craft Supply ("ACS," "we," "us," or "our") is operated by The Foundry 615 LLC, based in Spring Hill, Tennessee, United States.

We operate the website https://artisancraftsupply.com, including its online store, content, features, products, and related services (collectively, the "Services").

Our store is powered by Shopify, which provides the e-commerce platform used to offer and sell our products.

This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website, purchase products, create an account, communicate with us, or otherwise interact with our Services.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy controls.

By accessing our Services, you acknowledge that you have been provided access to this Privacy Policy and understand the information practices described here.

1. Personal Information We Collect or Process

"Personal information" means information that identifies or can reasonably be associated with an individual.

Depending on how you interact with our Services, we may collect or process the following categories of information:

• Contact Information: Name, email address, telephone number, billing address, shipping address, and business contact details.

• Payment Information: Payment method, transaction records, payment confirmations, and payment-related details processed by Shopify or authorized payment providers.

• Account Information: Account identifiers, login credentials, account preferences, and settings.

• Order and Transaction Information: Products viewed, purchased, returned, exchanged, or canceled, including order history and shopping cart activity.

• Customer Communications: Information provided through our contact forms, customer service communications, product inquiries, and other correspondence.

• Device Information: Browser type, device identifiers, IP address, network information, and related technical data.

• Website Usage Information: Pages visited, interactions with our website, referral sources, and other browsing activity.

• Business Information: Company names, resale certificates, tax exemption documentation, and other information provided in connection with wholesale or commercial transactions.

Payment information is handled through Shopify and supported payment processing providers. We do not require customers to email us their payment card information.

The information collected depends on the Services used and applicable legal requirements.

2. Sources of Personal Information

We may collect personal information through the following sources:

• Directly from Customers: When placing orders, registering accounts, contacting us, submitting forms, or otherwise providing information.

• Automatically Through Our Website: Through cookies, analytics technology, device information, and similar technologies.

• Service Providers: Including Shopify, payment processors, shipping providers, and customer support systems.

• Advertising and Business Partners: Where permitted by applicable law and relevant privacy settings.

3. How We Use Personal Information

We may use personal information for the following purposes:

Order Processing and Fulfillment

To process purchases, confirm payments, fulfill orders, arrange shipping, provide tracking information, manage returns or exchanges, and communicate about transactions.

Customer Accounts and Support

To create and maintain customer accounts, answer inquiries, resolve order issues, provide product assistance, and manage our customer relationships.

Website Operations and Improvements

To operate and maintain our website, understand customer interactions, improve website functionality, personalize shopping experiences, and make relevant product recommendations.

Marketing and Advertising

Where permitted by applicable law, we may use personal information to provide promotional communications and display relevant advertisements through advertising services, including services provided by Google and other marketing partners.

Advertising may be based on interactions with our website, such as products viewed or items placed in a shopping cart.

Customers may have the right to opt out of certain advertising-related data uses, as described below.

Security and Fraud Prevention

To protect customer accounts, investigate potentially fraudulent transactions, maintain website security, and prevent unauthorized activity.

Legal and Business Obligations

To comply with applicable laws, maintain business records, respond to lawful requests, resolve disputes, and enforce our published policies.

4. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our Services, fulfill purchases, or meet applicable legal requirements.

These parties may include:

• Shopify: Our online store platform and related service provider.

• Payment Processors: To authorize and process payments and prevent fraud.

• Shipping and Fulfillment Providers: To deliver orders and provide shipment tracking.

• Technology and Service Providers: Including website hosting, data analytics, customer support, and cloud storage services.

• Marketing and Advertising Partners: To support advertising, campaign measurement, and personalized marketing where permitted.

• Affiliated Businesses: Including entities within our business organization where appropriate for legitimate operational purposes.

• Legal Authorities: When disclosure is required by applicable law, legal process, or a valid government request.

We may also disclose information in connection with a merger, acquisition, restructuring, sale of business assets, or similar business transaction.

Where applicable, advertising partners may use personal information according to their own privacy policies.

Depending on your location, you may have the right to opt out of the sale or sharing of personal information for targeted advertising.

Privacy and Data-Sharing Opt-Out:

https://artisancraftsupply.com/pages/data-sharing-opt-out

5. Our Relationship with Shopify

Artisan Craft Supply uses Shopify to provide its online shopping experience.

Shopify collects and processes certain personal information when customers access or use our Services.

Information submitted through our website may be processed by Shopify and its authorized service providers, including providers located outside the customer's country of residence.

Shopify may also use information from interactions with our store and other merchants to provide enhanced services, including certain advertising, personalization, security, and analytics features.

For some of these activities, Shopify independently determines how personal information is processed and is responsible for responding to applicable privacy rights requests.

Customers can learn more about Shopify's practices through:

Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/app-users

Shopify Privacy Portal:
https://privacy.shopify.com/en

6. Cookies, Analytics, and Advertising Technologies

Our website may use cookies, pixels, and similar technologies to operate the online store, remember customer preferences, understand website activity, and support advertising.

These technologies may be used for:

• Essential website functionality and security

• Shopping cart and checkout functionality

• Website performance and analytics

• Customer preferences and personalization

• Advertising performance measurement

• Relevant advertising and remarketing

Some technologies are provided by Shopify or third-party services.

Where required by applicable law, customers may be offered options to accept, reject, or manage nonessential cookies and related data processing.

Customers may also control certain cookies through their browser settings, although disabling essential cookies may affect website functionality.

7. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, or external services.

These websites may have independent privacy policies, security practices, and terms of service.

Artisan Craft Supply is not responsible for the independent privacy practices of websites we do not own or control.

We encourage customers to review third-party privacy policies before providing personal information.

8. Children's Privacy

Our Services are not intended for children under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children for the purpose of offering our Services to them.

If a parent or guardian believes a child has provided personal information to us, they may contact us to request appropriate action, including deletion where required by law.

We do not have actual knowledge that we sell or share personal information of individuals under 16 years of age, as those terms are defined under applicable privacy laws.

9. Data Security and Retention

We use Shopify and other service providers to support the secure operation of our online store.

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

Personal information is retained for as long as reasonably necessary for purposes including:

• Fulfilling orders and providing customer support

• Maintaining customer accounts

• Meeting tax, accounting, and legal requirements

• Preventing fraud and resolving disputes

• Enforcing applicable agreements

• Other legitimate business purposes permitted by law

Retention periods may vary depending on the type of information and applicable legal obligations.

10. Your Privacy Rights and Choices

Depending on where you reside, you may have certain rights concerning your personal information.

These rights may include:

Access

Request information about the personal information we maintain about you.

Correction

Request correction of inaccurate personal information.

Deletion

Request deletion of personal information, subject to applicable legal exceptions and retention requirements.

Data Portability

Request a copy of certain personal information in a portable format where applicable.

Opt-Out of Certain Advertising Data Uses

Depending on applicable law, you may have the right to opt out of the sale or sharing of personal information or its use for targeted advertising.

You may submit applicable requests through:

https://artisancraftsupply.com/pages/data-sharing-opt-out

Where required by applicable law, we recognize Global Privacy Control (GPC) signals as valid opt-out requests for the associated browser or device.

When supported and identifiable, such requests may also apply to the associated Shopify customer account.

For additional information about Global Privacy Control:

https://globalprivacycontrol.org

Other browser "Do Not Track" signals may not be recognized unless required by applicable law.

Marketing Preferences

You may unsubscribe from promotional emails using the unsubscribe link in those communications.

Unsubscribing from promotional messages does not prevent us from sending necessary transactional communications, including order confirmations, shipping information, or important account notifications.

11. Additional Rights for International Customers

Customers in the European Economic Area (EEA), United Kingdom (UK), and certain other jurisdictions may have additional privacy rights under applicable law.

These may include:

• The right to object to certain processing activities

• The right to restrict processing in certain circumstances

• The right to withdraw consent where consent is the applicable legal basis

• The right to lodge a complaint with a relevant data protection authority

The availability of these rights depends on applicable law and the circumstances of the processing.

Customers may exercise applicable rights by contacting Artisan Craft Supply or, where relevant, through Shopify's privacy tools.

Shopify Privacy Portal:
https://privacy.shopify.com/en

European Data Protection Board:
https://edpb.europa.eu/about-edpb/about-edpb/members

12. Exercising Your Privacy Rights

To exercise applicable privacy rights, please contact:

daniels@artisancraftsupply.com

We may need to verify your identity before processing certain requests.

Where permitted by law, an authorized representative may submit requests on your behalf, subject to appropriate verification.

We will respond to valid requests within the periods required by applicable law.

We will not unlawfully discriminate against customers for exercising their privacy rights.

13. International Data Transfers

Artisan Craft Supply operates in the United States, and information collected through our Services may be transferred, stored, or processed in other countries through Shopify or authorized service providers.

When applicable laws require protections for international transfers, relevant safeguards will be used.

For transfers subject to European Economic Area or United Kingdom data protection requirements, these may include recognized transfer mechanisms, such as applicable Standard Contractual Clauses or other legally recognized safeguards.

14. Privacy Complaints

If you have concerns about how we collect, use, or protect personal information, please contact us:

daniels@artisancraftsupply.com

We will review privacy-related complaints and respond as appropriate under applicable law.

Depending on where you reside, you may also have the right to appeal certain privacy decisions or submit a complaint to an appropriate data protection authority.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, technology, legal obligations, or information practices.

When changes are made, the revised Privacy Policy will be published on our website with an updated revision date.

Where required by applicable law, we will provide additional notice or obtain consent.

16. Business and Contact Information

For questions regarding this Privacy Policy, personal information, privacy rights, or customer data requests, please contact:

Artisan Craft Supply (ACS)
Operated by The Foundry 615 LLC
Spring Hill, Tennessee, United States

Email: daniels@artisancraftsupply.com

Phone / Text: 315-212-8228

Website: https://artisancraftsupply.com

Additional Contact Information:
https://artisancraftsupply.com/policies/contact-information

For applicable data protection laws, Artisan Craft Supply, through its operating legal entity The Foundry 615 LLC, acts as the controller of personal information where it determines the purposes and means of processing.